Customer Service Hours & Location
Our brick and mortar shop is located at 102-100 Main Street (Horwood’s building) in Whitehorse.
Our current customer service hours for in store purchases and local pick up are Mon - Sat 10-5. Holiday hours may vary.
Whitehorse customers who have opted for local pick up, please allow one business day for us to prepare your order. Feel free to call ahead to confirm it's ready to go!
We welcome in-store visits, however please note the following Covid-19 protocols:
- Enter via our hallway gate entrance. We are limiting store capacity to ensure a safe & comfortable visit for all customers and our staff.
- Please don't shop in groups & limit your browsing time.
- Please remember to wear a proper face mask & use the hand sanitizer provided on entry.
- Maintain physical distancing of 2 metres from staff / other customers.
- Our showroom access may be limited during peak periods, so consider pre-booking an appointment.
The fastest way to reach us is by calling 867-456-4663 during business hours. Inquiries can also be emailed to [email protected] however note emails are not regularly monitored weekends / off hours.