Customer Service Hours

We are located at 102-100 Main Street (Horwood’s building)

We are working hard to stay available to you during this unusual period. Our current customer service hours for in store purchases and local pick up are Mon - Sat 10-5.  Holiday hours may vary.

Whitehorse customers who have opted for local pick up, please allow one business day for us to prepare your order. Feel free to call ahead 456-4663 to confirm it's ready to go!

We welcome in-store visits again. Please note the following Covid-19 protocols:

  • Enter via our hallway gate entrance. During busy times, we will limit store capacity to ensure safe & comfortable distancing.
  • Please don't shop in groups & limit your browsing time.
  • Use the hand sanitizer provided on entry.
  • Maintain physical distancing of 2 metres from staff / other customers.
  • Please book an appointment to discuss EQ3 furniture. Our showroom access may be limited during busy periods.
  • Our staff speak for us so please follow and respect these protocols for everyone's comfort and safety. 

If you have travelled outside the Yukon/BC/ bubble within the past 14 days, or have had contact with someone who has, please plan to visit us another time. If you or anyone in your household / "pod" is ill, please refrain from visiting until you are fully recovered.  

To make an appointment or for any questions, please contact us via email: [email protected] or by phone 867-456-4663.